Standard Diagnosis
A full system check to find the real problem and recommend the best fix.
$49
Book
Honest, no-jargon computer repair and IT support for South Auckland's families, home offices and small businesses. We diagnose the real problem, quote a fixed price, and get you back up and running.
Straight, upfront prices — so you know what you're paying before we start. Most jobs are done same-day, on-site or at the bench.
A full system check to find the real problem and recommend the best fix.
Speed up a sluggish PC with a deep clean-up, startup tuning and optimisation.
Remove viruses, malware and unwanted software.
Wi-Fi, mesh, and general network setup so you stay online when it matters most.
A fresh Windows install with all drivers, updates and the software you actually use, clean and fast.
Back up what matters and transfer files to a new PC, so you don't lose your important data when things go wrong.
Give your computer a new lease on life with professional hardware upgrades. From faster SSD storage and additional RAM to graphics card and component replacements.
Unlike our fixed-price services, which include common tasks such as virus removal, Windows installations, and performance optimisation, the hourly rate applies to work that varies in complexity or duration. You'll always be informed of any estimated time and costs before work begins, ensuring there are no surprises.
Printers, email, new PCs. If it plugs in, ask. If we can't fix it, we'll point you to who can.
Get in touchNot sure what you need? The diagnosis tells you — book a free call and we'll figure it out together.
No call-centre, no hold music, no mystery invoices. You deal with us, start to finish.
Call, text or book online. Tell us what's playing up.
We check it over and pinpoint the real problem. On-site at your place or in the workshop.
You get a straight, fixed price before any work starts. Approve it and we'll crack on.
We sort it, test it, and verify you're happy with the result. No jargon, no hold-ups, no surprises.
At Southside IT, we believe computer support should be simple, honest and stress-free. Based in South Auckland, we provide reliable in-home and drop-off tech support for families, home offices and small businesses.
Whether your computer is running slow, your WiFi is playing up, or you need help setting up new hardware or software, we're here to help with friendly service and straightforward advice — without the confusing tech jargon.
Southside IT was built around one simple goal: provide fast, trustworthy and affordable tech support that local people can genuinely rely on.
Five-star rated on Google — here's what South Auckland homes and businesses say about working with Southside IT.
"I reached out with a few problems with my PC. Mike came around and helped sort all the issues out, very friendly and efficiently. Highly recommend."
"Great to deal with, fast and efficient. Took the time to explain what the diagnosis was for my PC and the different options to fix. Would highly recommend."
"Great service! Prompt with responding and understanding what I needed for my PC. Delivered awesome results, it's running so good now!"
Read all of our 5-star reviews on Google or find us on Facebook.
Both. We offer in-home and on-site service across South Auckland — handy for homes, shops and offices that can't unplug everything — or you can drop your gear off and pick it up once it's sorted. Whatever's easiest for you.
Most jobs get a same-day or next-day response. If it's urgent: call or text and we'll do our best to prioritise getting you back online.
No. We back up your important files before any reinstall or major work, so your photos, documents and business records are protected. If a drive has already failed, we also offer data recovery.
Yes — desktops, laptops, Windows and Mac, plus printers, Wi-Fi, networking and point-of-sale gear. If it plugs in and plays up, get in touch and we'll let you know how we can help.
All of South Auckland — Manurewa, Papakura, Takanini, Manukau, Ōtāhuhu, Māngere and surrounds. Not sure if you're in the zone? Just ask.
Tell us what's going on and we'll get back to you fast — usually the same day. No obligation, no jargon.
Fast response · Reliable service · Solid solutions